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Every manufacturer we deal with has slightly different returns policies. If the unit is defective we prefer you request a new item sent and please send us back the defective unit. Please be aware that you are purchasing from small businesess.
We expect the buyer to understand how to use the digital files. We do not take any responsibility for any fault, damage or negative impact as a result of downloading our files.
The files are regularly screened and tested to make sure they are clean of mallware and virusses.
We suggest checking how the digital files are to be used before downloading.
If there is any problem with the file please let us know ASAP quoting your name and order number.